Privacy Policy for Oasis Beauty and Massage Centre

Effective Date: March 16, 2025

1. Introduction

Welcome to Oasis Beauty and Massage Centre (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website https://www.oasisbeautycentre.co.za/ or in person at our spa.

2. Personal Information We Collect

We may collect and process the following personal information:

  • Personal Details: Name, email address, telephone number, and residential address.​ 
  • Billing Information: Payment details and, where applicable, VAT registration number.​ 
  • Legally Required Information: Any additional information required by law to verify your identity.​ 

3. How We Collect Personal Information

We collect personal information in the following ways:

  • Directly from You: When you use our website, book our services, or communicate with us.​ 
  • Third Parties: Occasionally, we may collect information from publicly available sources or third parties for legitimate business purposes.​ 
  • Cookies: We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.​

4. Use of Your Personal Information

We use your personal information for the following purposes:

  • To respond to your inquiries and provide our services.​
  • To process bookings and payments. 
  • To verify your identity as required by law.​
  • To improve our services and website functionality.​ 
  • To send you marketing communications, newsletters, and event invitations (you may opt-out at any time). 
  • To comply with legal and regulatory obligations.​ 

5. Marketing Communications

If you become our client, we may add you to our mailing list to inform you about our services, promotions, and events. You can unsubscribe at any time by following the instructions in our communications or by contacting us directly.

6. Sharing of Your Personal Information

We may share your personal information with:

  • Service Providers: Third-party vendors who assist us in providing our services, subject to agreements ensuring data protection.​ 
  • Legal Obligations: Authorities or organizations when required by law or to protect our rights.​

7. Cross-Border Transfers

We may transfer your personal information to third parties in other countries for legitimate business purposes, such as cloud storage. We ensure that such transfers comply with applicable data protection laws to maintain the security of your information.​ 

8. Security of Your Personal Information

We implement reasonable technical and organizational measures to protect your personal information from loss, unauthorized access, and misuse. This includes using encryption, firewalls, and secure access controls. 

9. Links to Third-Party Websites

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

10. Your Rights

Under POPIA, you have the right to:

  • Access: Request details of the personal information we hold about you.​
  • Correction: Request correction of inaccurate or outdated information.​
  • Deletion: Request deletion of your personal information, subject to legal requirements.​ 
  • Objection: Object to the processing of your personal information on reasonable grounds. 

To exercise these rights, please contact us at oasismassagecentre@gmail.com or call us at 021 007 0999.

11. Lodging a Complaint

If you believe we are processing your personal information unlawfully, please contact us first. You also have the right to lodge a complaint with the Information Regulator of South Africa:

  • Website: https://www.justice.gov.za/inforeg/index.html
  • Address: Salu Building, 316 Thabo Sehume Street, Pretoria 
  • Email: inforeg@justice.gov.za

12. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, we securely delete or de-identify the information.​

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: oasismassagecentre@gmail.com
  • Phone: 021 007 0999
  • Address: Unit D2 Mayfair Century Way Century City, Cape Town, South Africa

By engaging with Oasis Beauty and Massage Centre, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.